Frequently Asked Question!
How Do We Ship?
We ship our products world wide and all packages are shipped very discreet. Our organization name or anything else that would imply pharmaceutical/ cannabis contents of the package is never used in our shipments. Packaging types are changed constantly to achieve max delivery success! The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge). We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully) Shipments are sent from various shipping points in USA,Europe and Australia
How Are Bulk Quantity Orders Shipped?
If the order is too large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders.
Is A Signature Required For Shipping?
Once packages leave our distribution they are not treated as recorded/registered shipments and therefore they don’t require any signature upon delivery.
How Long Is The Whole Process Of Ordering And Shipping?
Once payment is received, we process and dispatch your order within 2-24 hours depending on where your order would be ship. Shipping time is normally between 1-3 business days for US,EU,AU orders and 4-8 business days for international orders and for very remote countries up to 10 business days! PLEASE NOTE that BUSINESS DAYS are only Monday to Friday so before you order you should have that clear in your mind! Delivery time includes time necessary for international regular airmail, which might or might not also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online with Tracking Number first and count business days before writing to us about delivery time! If its over 10 business days, PLEASE CONTACT US and together we will find the reason and the solution!
How Successful Is Delivery?
We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are sent from various shipping points in USA, Europe,Australia to ensure maximum discretion and highest probability of successful delivery for specific regions.
How Do I Change My Order After It Has Been Placed?
You can contact us within 14 hour of order placement if there is any amendment in the order.
What Are The Payment Methods?
We only accept Crypto currencies and PayPal Don’t bother to ask about CC, WU, MG, etc. We will not accept anything other than those method mention above.
Is It Legal To Purchase These Products?
Since laws differ from country to country, we recommend you stay away from your local FDA or customs office regarding the regulations and restrictions of your country. If your country doesn’t accept the importation of such substances let us know so we can take all the necessary measures to avoid Custom dictation.
Do I need to make an account to make purchases?
You can place an order without creating an account. Creating an account will securely save your information for easier checkout on your next purchase. Account members will receive exclusive promotions and product highlights.
Do you ship internationally?
We offer international shipping options on many of our products, however smoke shop items such as glass pipes, carb caps, magnetic grinders, glass cleaners, lighters/torches, and batteries cannot be shipped internationally. This restriction will not affect packaging items such as jars and bags. Please reach out to customer service for an international shipping notice to see which items are available to be shipped internationally.
